Learn the true definition and the importance of a Customer Relationship Management (CRM) solution to help drive business. Small business owners will learn about the general features and uses of a CRM tool, why they need a CRM tool in their organization and what results can be gained by effectively using it. Presented by David Gersten – VP, Customer Success & Strategic Relationships, Bond Consulting Services.

If you think that all success stories for entrepreneurs revolve around high technology and the Internet, think again! Susan Nichols had an idea for a yoga towel and persisted with her vision despite little initial support from others in the beginning.  Meet Susan in this webinar and come away inspired and motivated.

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Strategic plans and the strategic planning process are vital to organizational relevance and value. And they often create new energy and enthusiasm among staff and volunteers. But without new resources to implement them, these plans often fail to meet heightened expectations, or risk becoming the dreaded binder gathering dust on a shelf. Tom DiFiore, President of National Community Development Services (NCDS) shares in this webinar five-steps to making sure your strategic plan gets funded and fully implemented.

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Small businesses have more ideas than the time to execute them all. This is especially true with respect to properly utilizing social media online resources such as YouTube and Facebook. Both YouTube and Facebook now allow you to host your business videos and promote them via their respective sites. In fact, they are now fierce rivals with one-another in this regard. But, to use either one productively will require a learning curve on your part and a dedicated effort to make the most of your video hosting. Which one should you pick? Can you use both of them? What is required to use either service well? Join video Producer and Director Dia North of Dia North Productions as she helps you develop your own optimal video hosting strategy.

Presented by Dia North, a producer of online videos for Fortune 500 companies, entrepreneurs, and foundations. Dia North to show you how to take maximum advantage of YouTube as a marketing resource. Dia will cover how to develop video content that creates a positive impression for your products/services on YouTube and navigating and using YouTube's internal resources to generate pull and attract an audience.

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Osbaldo Velazquez, Loan Consultant for Opportunity Fund in Orange County, will provide important advice to small business owners prior to requesting a business loan from a traditional lending institution. The advice will focus monitoring and regularly reviewing your personal credit profile making use of a simple budget to develop positive money management habits.

Orange County World Trade Week Breakfast & Forum, May 17, 2016 celebrates the power of trade and export for Orange County businesses and the economy. Produced in partnership with Orange County trade organizations, international-American Chambers (British, Korean, Hispanic, West Coast Turkish and Iranian), Orange County Chambers (Rancho Santa Margarita and Santa Ana) and the Irvine Chamber and sponsored by UPS, Edwards Lifesciences, Hong Kong Trade Development, Port of LA, Customs Now and Mission Viejo Chamber, this power-packed event promises to educate, explore and encourage exporting as a way to grow businesses. Today’s guest’s speakers will share event highlights, featured speakers and discuss the value of the Export Success Stories.

It's said that Content is King on the Internet, and nothing could be more true. If you want to get more attention and gain better search engine rankings for your business, you should be continuously creating and updating your Internet-based content. Join Michael Brandt ("The Social Man") of Drive Traffic Media and he will show you how to write effective blogs that people will read and getting your blogs placed on sites throughout the Internet.

Everyone loves an ice-cream! But usually it's pretty hard to make it without a special ice-cream machine or several hours of freezing time and constant churning. This method beats all of that! And to make it even better still we'll share with you how to make your own fancy, crispy, homemade cones.